zbz6 Privacy Policy — Your Data, Your Rights

1. Who We Are

zbz6 is an online sports betting and casino platform operating at zbz6.io, serving players primarily located in Bangladesh. When this Privacy Policy refers to "zbz6", "we", "us", or "our", it refers to the company that owns and operates the zbz6 platform and acts as the data controller in respect of the personal information you provide when using our services.

If you have any questions about this Privacy Policy or wish to exercise any of your data rights, please contact our Data Protection team at [email protected]. Our support team operates 24 hours a day, 7 days a week, in Bangladesh Standard Time (BST, UTC+6), and will respond to all privacy-related enquiries within 5 business days.

2. Data We Collect

zbz6 collects only the personal data that is necessary to provide you with a safe, fair, and functional betting and casino experience. The categories of personal data we may collect include:

2.1 Identity and Contact Data

• Full legal name as it appears on your government-issued identification document
• Date of birth (to verify you are aged 21 or above)
• Registered email address
• Mobile telephone number
• Residential address (city, district, and country)
• National ID card number, passport number, or other government-issued ID reference

2.2 Financial and Payment Data

• bKash, Nagad, Rocket, or Upay mobile wallet account numbers registered in your name
• Visa or Mastercard details used for deposits (card number masked; full card data is processed by our PCI-DSS compliant payment processor and is never stored on zbz6 servers)
• Transaction history — deposits, withdrawals, and bet settlements
• Source-of-funds documentation where requested for anti-money-laundering compliance

2.3 Account and Activity Data

• Your zbz6 username and encrypted account password
• Betting history — markets wagered on, stakes placed, outcomes, and winnings
• Casino game history — games played, session durations, and results
• Bonus and promotion usage history
• Responsible gaming settings you have applied (deposit limits, session limits, self-exclusion)
• Customer support ticket content and live chat transcripts

2.4 Technical and Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser type and version
• Session timestamps — login time, logout time, and session duration
• Pages visited on zbz6.io and features interacted with
• Referral source (the URL or channel through which you arrived at zbz6.io)

3. How We Collect Your Data

zbz6 collects your personal data through the following means:

• Direct submission: Data you provide when registering an account, completing KYC verification, making a deposit, contacting support, or updating your account profile.
• Automated collection: Technical and device data collected automatically as you browse and interact with zbz6.io, via server logs, cookies, and similar technologies (see Section 7).
• Payment providers: Transaction confirmation data received from bKash, Nagad, Rocket, Upay, and card payment processors when you deposit or withdraw.
• Identity verification services: Where zbz6 uses a third-party KYC provider to verify your identity documents, that provider may return verification results and document metadata to zbz6.
• Fraud prevention partners: Signals from fraud detection services that zbz6 uses to identify and prevent account abuse, bonus fraud, and money laundering.

4. Lawful Basis for Processing

zbz6 processes your personal data only where we have a valid lawful basis. The primary lawful bases we rely on are:

Processing Activity	Lawful Basis
Creating and managing your zbz6 account	Performance of a contract with you
Processing deposits and withdrawals	Performance of a contract with you
Age verification and KYC identity checks	Legal obligation; legitimate interests (preventing underage gambling)
Anti-money-laundering monitoring	Legal obligation
Fraud detection and platform security	Legitimate interests (protecting zbz6 and its users)
Responsible gaming interventions	Legitimate interests; legal obligation
Sending account transactional emails	Performance of a contract with you
Sending promotional and bonus communications	Consent (you may withdraw at any time)
Platform analytics and performance monitoring	Legitimate interests (improving zbz6 services)
Compliance with regulatory requests	Legal obligation

5. How We Use Your Data

zbz6 uses your personal data for the following specific purposes:

• Account creation and management: To register your zbz6 account, authenticate your login, maintain your account settings, and communicate account-related updates to you.
• Payment processing: To execute deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate transaction records.
• Identity and age verification: To confirm that you are who you say you are and that you meet the minimum age requirement of 21 years before allowing real-money gameplay on zbz6.
• Fraud and abuse prevention: To detect and prevent bonus abuse, money laundering, multi-accounting, chargeback fraud, and the use of automated betting tools.
• Responsible gaming: To monitor your gambling activity for indicators of problem gambling, to apply limits or restrictions you have requested, and to fulfil self-exclusion requests promptly and accurately.
• Customer support: To respond to your enquiries, resolve disputes, investigate complaints, and provide technical assistance via live chat and email.
• Platform improvement: To analyse how players use zbz6, identify technical issues, test new features, and optimise the platform's performance and user experience.
• Marketing communications: To send you promotional offers, bonus notifications, and seasonal announcements (such as BPL cricket specials or Eid promotions) where you have given consent to receive such communications.
• Legal and regulatory compliance: To meet our obligations under applicable laws, respond to lawful requests from regulatory or law enforcement authorities, and maintain records as required by anti-money-laundering regulations.

6. Data Sharing and Disclosure

zbz6 does not sell your personal data to third parties. We may, however, share your data with the following categories of recipients strictly on a need-to-know basis and subject to appropriate data protection safeguards:

6.1 Payment Service Providers

bKash, Nagad, Rocket, Upay, and card payment processors receive the minimum data necessary to execute your transactions. These providers operate under their own privacy policies and are bound by strict financial data protection standards.

6.2 Identity Verification (KYC) Providers

Where zbz6 uses a third-party identity verification service, your name, date of birth, and identity document images may be shared with that provider solely for the purpose of verifying your identity. The provider is contractually prohibited from using your data for any other purpose.

6.3 Fraud Prevention and Security Services

zbz6 may share device fingerprint data, IP addresses, and account activity signals with fraud detection partners to identify and prevent fraudulent activity on the platform. This sharing is necessary to protect the integrity of zbz6 and the interests of all genuine users.

6.4 Game and Technology Suppliers

zbz6's casino games are provided by third-party game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised or pseudonymised gameplay data (such as session identifiers and bet outcomes) for game integrity and audit purposes. They do not receive your full identity data.

6.5 Legal and Regulatory Authorities

zbz6 will disclose your personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so by a valid legal order, warrant, or regulatory directive. zbz6 will, where permitted by law, notify you of such a disclosure.

6.6 Corporate Transactions

In the event of a merger, acquisition, or sale of all or part of zbz6's business, your personal data may be transferred to the acquiring entity as part of that transaction. zbz6 will notify affected users prior to any such transfer and ensure that the acquiring entity is bound by privacy obligations at least as protective as those in this policy.

7. Cookies and Tracking Technologies

zbz6 uses cookies and similar technologies (such as local storage and session tokens) to operate and improve the platform. The categories of cookies we use are as follows:

Cookie Type	Purpose	Can Be Disabled?
Essential Cookies	Maintain your login session, store your language preference, and enable core platform functionality. Without these, zbz6 cannot function.	No — required for operation
Functional Cookies	Remember your preferred game categories, last-visited pages, and responsible gaming settings so you don't have to re-enter them each visit.	Yes — via browser settings
Analytics Cookies	Collect anonymised data on how users navigate zbz6.io — pages visited, time on page, and error events — to help us improve the platform.	Yes — via browser settings
Security Cookies	Detect suspicious login patterns, CSRF threats, and bot activity to protect your account and the zbz6 platform from unauthorised access.	No — required for security

zbz6 does not use third-party advertising cookies that track your activity across other websites. You can manage or delete cookies at any time through your browser settings. Note that disabling functional or analytics cookies may affect certain non-essential features of the zbz6 platform.

8. Data Security

zbz6 takes the security of your personal data seriously and implements the following technical and organisational measures to protect it:

• Transport encryption: All data transmitted between your browser or app and zbz6 servers is encrypted using TLS 1.2 or higher (256-bit SSL). The zbz6.io domain enforces HTTPS at all times.
• Password hashing: Account passwords are stored using a one-way cryptographic hash function. zbz6 employees cannot retrieve or view your password in its original form at any time.
• Access controls: Access to production systems and user data is restricted to authorised zbz6 personnel on a strict need-to-know basis. All internal data access is logged and audited.
• Payment data isolation: Full payment card details are never stored on zbz6 servers. Card processing is handled by a PCI-DSS Level 1 compliant payment processor.
• Intrusion detection: zbz6 systems are monitored continuously for suspicious activity, unauthorised access attempts, and data anomalies.
• Incident response: In the event of a data security incident that is likely to result in risk to your rights, zbz6 will notify affected users promptly and take all reasonable steps to contain and remediate the incident.

While zbz6 employs robust security practices, no online platform can guarantee absolute security. You are responsible for keeping your zbz6 account password confidential and for logging out of your account when using shared or public devices.

9. Data Retention

zbz6 retains your personal data for the following periods:

• Active accounts: Data is retained for as long as your zbz6 account remains open and active.
• Closed accounts: Following account closure, zbz6 retains identity, transaction, and account activity data for a minimum of 5 years to comply with anti-money-laundering and financial record-keeping obligations.
• KYC documents: Identity verification documents are retained for a minimum of 5 years from the date of submission.
• Customer support records: Support ticket and live chat transcripts are retained for 3 years following the resolution of the relevant issue.
• Marketing data: Where you have consented to receive marketing communications, your marketing preferences are retained until you withdraw consent. Upon withdrawal of consent, your data is removed from active marketing lists within 14 days.
• Technical logs: Server access logs and security event logs are retained for 12 months and then securely deleted.

Upon expiry of the applicable retention period, your personal data is securely deleted or anonymised so that it can no longer be associated with you.

10. Your Rights

As a zbz6 user, you have the following rights in relation to your personal data. To exercise any of these rights, contact us in writing at [email protected] with the subject line "Data Rights Request". zbz6 will respond within 30 days of receiving your request.

• Right of Access: You may request a copy of all personal data zbz6 holds about you, along with information about how it is used and with whom it is shared.
• Right to Rectification: If any personal data zbz6 holds about you is inaccurate or incomplete, you may request that it be corrected or updated.
• Right to Erasure: In certain circumstances (for example, where the data is no longer necessary for the purpose it was collected, or where you withdraw consent), you may request that zbz6 delete your personal data. This right is subject to any overriding legal retention obligations.
• Right to Restriction: You may request that zbz6 restrict the processing of your personal data — for example, while a rectification request is being assessed.
• Right to Data Portability: You may request that zbz6 provide your personal data in a structured, commonly used, and machine-readable format so that you can transfer it to another service provider where technically feasible.
• Right to Object: You may object to zbz6 processing your personal data on the basis of legitimate interests, including for direct marketing purposes. Where you object to marketing, zbz6 will cease processing for that purpose immediately.
• Right to Withdraw Consent: Where zbz6 processes your data based on your consent (for example, for marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

11. Marketing Communications

zbz6 may send you promotional communications — including bonus offers, seasonal promotions (such as BPL cricket specials, Eid promotions, and IPL betting events), and platform news — by email or in-platform notification. We will only send you marketing communications where you have given your explicit consent to receive them during the registration process or via your account settings.

You may opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link included in every zbz6 marketing email, or
• Adjusting your notification preferences in your zbz6 account settings, or
• Contacting support at [email protected] and requesting removal from all marketing lists.

Opting out of marketing communications will not affect your receipt of essential transactional emails (such as deposit confirmations, withdrawal notifications, and account security alerts), which are required for the operation of your account and cannot be disabled.

12. Children and Minors

zbz6 is strictly intended for adults aged 21 years and above. zbz6 does not knowingly collect personal data from individuals under the age of 21. If zbz6 discovers that personal data has been submitted by a person under 21, that account will be immediately suspended, all data associated with the minor will be securely deleted, and any funds held in the account will be returned to the depositing payment method.

If you believe that a person under the age of 21 has registered a zbz6 account or is using your account without your knowledge, please contact us immediately at [email protected]. zbz6 takes underage gambling seriously and will act promptly on all such reports.

13. Changes to This Policy

zbz6 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or the zbz6 platform. Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — zbz6 will provide at least 14 days' advance notice via a prominent notice on zbz6.io and by email to all registered users at their registered email address.

The effective date at the top of this Privacy Policy will be updated each time changes are made. Your continued use of zbz6 after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised policy, you must stop using zbz6 and contact us to close your account before the effective date of the changes.

The current version of this Privacy Policy is always available at zbz6.io/privacy-policy.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way zbz6 handles your personal data, please contact our team using the details below. We take all privacy enquiries seriously and will respond within 5 business days.

• Email: [email protected] (plain text — not a clickable link)
• Subject Line for Data Requests: "Data Rights Request — [Your zbz6 Username]"
• Support Availability: 24 hours a day, 7 days a week
• Response Time: Within 5 business days for privacy enquiries; within 30 days for formal data rights requests
• Time Zone: Bangladesh Standard Time (BST, UTC+6)
• Language: English

Last Updated: 1 January 2026. This Privacy Policy supersedes all previous versions published on zbz6.io.